[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/homeinspectionsovercoffee.com\/privacy-policy\/#Article","mainEntityOfPage":"https:\/\/homeinspectionsovercoffee.com\/privacy-policy\/","headline":"Privacy Policy","name":"Privacy Policy","description":"Inspections Over Coffee\u00ae Privacy Policy We believe protecting your personal information is an important part of providing a professional, transparent home inspection experience. Effective Date: October 13, 2026 Our Commitment to Your Privacy This Privacy Policy explains how Endeavor Franchise Systems, LLC, doing business as Inspections Over Coffee\u00ae, and its independently owned and operated franchise locations collect, use, disclose, and protect personal information. This Policy applies to our websites, inspection inquiries, scheduling services, customer communications, and related business operations. On This Page 01. Who We Are 02. Information We Collect 03. How We Use Information 04. Franchise Locations 05. Third-Party Services 06. SMS & Text Messaging 07. AI & Automated Communications 08. Information Sharing 09. Cookies & Analytics 10. Data Security & Retention 11. Your Privacy Rights 12. California Privacy Rights 13. Children\u2019s Privacy 14. Policy Changes 15. Contact Us 01. Who We Are Inspections Over Coffee\u00ae is a franchised home inspection brand operated by Endeavor Franchise Systems, LLC, headquartered in Chandler, Arizona. Inspection services are provided by independently owned and operated franchise businesses. Each franchisee is responsible for its own inspection operations and may collect and process information in connection with providing services to customers. References to \"we,\" \"us,\" and \"our\" in this Policy refer to the franchisor and participating franchise locations, as applicable to the interaction. 02. Information We Collect Depending on how you interact with us, we may collect the following categories of information: Contact information: Name, telephone number, email address, mailing address, and other information you provide. Property information: Property address, property characteristics, photographs, inspection details, and service requests. Transaction information: Services requested or purchased, appointment details, payment information, and transaction history. Communications: Email messages, SMS conversations, chatbot interactions, customer service inquiries, and telephone communications. Technical information: IP addresses, browser types, device information, website activity, cookies, and analytics data. Professional information: Realtor affiliations, company names, and other business contact details. Franchise applicant information: Professional history, education, financial qualifications, ownership experience, and other information voluntarily submitted during the franchise evaluation process. We may also collect audio recordings or transcripts of customer communications when permitted by applicable law and with any required notice or consent. 03. How We Use Your Information We may use personal information to: Respond to inspection inquiries and provide customer support. Schedule, coordinate, and confirm inspection appointments. Prepare and deliver inspection reports, property information, and related services. Provide recall information, warranty-related services, and other inspection benefits. Communicate with customers, real estate professionals, and business partners. Process payments and maintain transaction records. Improve our websites, services, technology, and customer experience. Evaluate franchise inquiries and administer franchise relationships. Send marketing communications where permitted by law and applicable consent requirements. Prevent fraud, protect our systems, and comply with legal obligations. 04. Independently Owned Franchise Locations Inspections Over Coffee\u00ae operates through independently owned franchise businesses. Customer information may be shared between the franchisor, the applicable franchise location, and authorized service providers to facilitate customer inquiries, inspection scheduling, service delivery, reporting, and administrative operations. Each franchisee may maintain its own customer records, scheduling systems, business telephone numbers, and communication platforms. Franchise Location Identification When you request inspection services, the applicable franchise location is the business responsible for performing the inspection. SMS communications, where offered, are sent by the applicable participating franchise location under the Inspections Over Coffee\u00ae brand. 05. Inspection Services & Third-Party Providers To provide a comprehensive inspection experience, Inspections Over Coffee franchise locations may work with third-party service providers. These may include providers of: Home inspection scheduling and reporting technology. Appliance recall and property history information, including RecallChek. Home warranties and related protection programs. Environmental testing and specialized inspection services. Payment processing and customer support. Customer relationship management and communication technology. Optional home-related products and services, including home security offerings. Depending on the service or program, certain customer or property information may be provided to participating service providers or partners for service fulfillment or other purposes disclosed to the customer. Some third-party programs may include optional promotional offers. Where required, separate disclosures or consent will be obtained before personal information is used for third-party marketing communications. Third-party providers may maintain their own privacy policies and terms governing their independent services. 06. SMS & Text Messaging Privacy Participating Inspections Over Coffee franchise locations may offer SMS text messaging to customers who have provided the applicable consent to receive such communications. Types of Messages Depending on the customer's request and consent, messages may include inspection inquiries, scheduling assistance, appointment confirmations, reminders, inspection status updates, and related customer service communications. How Consent Is Collected Customers may opt in through a website form, booking form, chat interaction, or another documented consent method offered by the participating franchise location. Providing a telephone number or purchasing inspection services does not automatically constitute consent to receive marketing texts. Consent to receive marketing SMS messages, where offered, is obtained separately as required by applicable law. Opting Out Customers may opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact the applicable franchise location. Message frequency varies based on customer activity and service needs. Message and data rates may apply. Consent to receive SMS marketing messages is not a condition of purchasing inspection services. SMS Consent & Mobile Information Mobile information and SMS opt-in consent collected for Inspections Over Coffee text messaging programs will not be sold or shared with third parties or affiliates for their independent marketing or promotional purposes. This does not prohibit sharing information with service providers acting on our behalf to deliver authorized communications, or other disclosures permitted by applicable law. Additional messaging terms are available in our Terms & Conditions . 07. AI Assistants & Automated Communications Some franchise locations may use automated communication systems, including artificial intelligence-powered chat assistants, voice assistants, and customer service automation. These systems may assist with: Answering questions about inspection services and availability. Collecting information necessary to respond to customer inquiries. Coordinating appointment requests. Routing inquiries to franchise personnel. Providing follow-up information related to requested","datePublished":"2024-10-04","dateModified":"2026-10-13","author":[],"publisher":{"@type":"Person","name":"Curtis Kloc","image":{"@type":"ImageObject","@id":"https:\/\/homeinspectionsovercoffee.com\/wp-content\/uploads\/2024\/10\/site-logo.png","url":"https:\/\/homeinspectionsovercoffee.com\/wp-content\/uploads\/2024\/10\/site-logo.png","width":512,"height":512}},"url":"https:\/\/homeinspectionsovercoffee.com\/privacy-policy\/"},{"@context":"https:\/\/schema.org","@type":"BreadcrumbList","@id":"https:\/\/homeinspectionsovercoffee.com\/privacy-policy\/#BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Privacy Policy","item":"https:\/\/homeinspectionsovercoffee.com\/privacy-policy\/#breadcrumbitem"}]}]