[{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/homeinspectionsovercoffee.com\/week-19-i-burped-a-little-after-ingesting-the-cost-and-the-business-grew\/#BlogPosting","mainEntityOfPage":"https:\/\/homeinspectionsovercoffee.com\/week-19-i-burped-a-little-after-ingesting-the-cost-and-the-business-grew\/","headline":"Week 19 \u2013 I Burped a Little After Ingesting the Cost (and the Business Grew)","name":"Week 19 \u2013 I Burped a Little After Ingesting the Cost (and the Business Grew)","description":"Week 19 \u2013 I Burped a Little After Ingesting the Cost (and the Business Grew) This week I leveled up\u2014big time: I finally knocked out training for mold testing, radon testing, air quality monitoring, and lead paint screening. These weren\u2019t just line items on my to-do list\u2014they\u2019re major additions to the services I offer. And they came with a price tag that made me wince a little\u2026 okay, a lot. Buying the equipment wasn\u2019t cheap. Air quality meters, mold cassettes, lead paint detection devices, CRM-compatible radon kits. It adds up fast. But I\u2019ve learned something critical: these aren\u2019t expenses\u2014they\u2019re revenue engines. And adding even one of these services to an inspection bumps the average ticket significantly. Why this investment matters now: I\u2019m starting to get more confident clients. Bigger homes. Higher-end Realtors. And with that comes higher expectations. People want a one-stop shop. They don\u2019t want to schedule multiple specialists. If I can handle it all\u2014professionally, properly, and with the right certifications\u2014I become more valuable *instantly*. More importantly, I can serve people better. No guessing. No shrugging. No \u201cyou\u2019ll need to call someone else.\u201d I can now say, \u201cI can handle that,\u201d and back it up with clean results and clear reporting. What surprised me about these services: They\u2019re not just technical add-ons\u2014they\u2019re emotional ones. Mold freaks people out. Radon confuses them. Lead makes buyers nervous. Air quality? That\u2019s suddenly personal. Being trained to speak calmly and clearly about all of it has made me feel more like a consultant, not just an inspector. Plus, when clients ask, \u201cCan you test for that?\u201d and I say yes\u2014it\u2019s not just about revenue. It\u2019s about confidence. Credibility. And control over the experience. The financial pill I had to swallow\u2014and why I\u2019m glad I did: Yes, this stuff cost real money. Thousands, all told. I hesitated more than once while filling out order forms. But I kept coming back to one question: What\u2019s the ROI on being the most capable inspector in my market? The answer? Long-term client retention, higher per-inspection averages, more referrals, and the ability to say yes more often. That\u2019s worth the up-front hit. The franchise support that made this easier: Curt didn\u2019t push these services. He laid them out, explained the pros and cons, and helped me figure out what made sense *for my market*. When I decided to move forward, he pointed me to trusted vendors, shared gear recommendations, and helped break down pricing strategies. Having a system behind the scenes means I\u2019m not making blind guesses. I\u2019m building on tested ground. Next step: market the new services (smartly) Now that I have the capability, it\u2019s time to educate. I\u2019ll be updating my website, adding one-pagers for Realtors, creating short social posts, and working these options into my inspection walk-throughs. Not hard selling\u2014just informing. That\u2019s the lane that works best for me. What I\u2019ll do again in the future (no hesitation): Invest in capability. If it makes me more helpful, more credible, and more valuable to the client? I\u2019ll find the money. Because nothing builds a business like saying, \u201cYes, I can handle that\u201d and actually meaning it. \u2192 Next up: Week 20: First Call from a Lawyer \u2014 What Happened, What I Did \u2190 Watch the brand build itself: Week 18: I Got a Referral from a Referral \u2014 That Felt Amazing Curious what it\u2019s like to build your own home inspection franchise from the ground up?","datePublished":"2025-06-27","dateModified":"2025-06-27","author":{"@type":"Person","@id":"https:\/\/homeinspectionsovercoffee.com\/author\/curtis\/#Person","name":"Kloc Curtis","url":"https:\/\/homeinspectionsovercoffee.com\/author\/curtis\/","identifier":6,"description":"Curtis Kloc is a U.S. Navy veteran and seasoned entrepreneur with over two decades of experience in business development, inspections, and technical systems. He has built and sold multiple six- and seven-figure home inspection and environmental services companies, including HERO Inspections & Environmental and Elite Analysis. Curtis is the founder of Inspections Over Coffee, a nationally expanding franchise known for its white-glove service, inspector training systems, and streamlined operational workflows.\r\n\r\nWith deep roots in nuclear engineering from his time as a Machinist Mate and Engineering Laboratory Technician aboard two U.S. Navy aircraft carriers, Curtis brings unmatched precision and discipline to every business he runs. He is certified and licensed in home inspection, mold assessment, asbestos inspection, and environmental testing, and is a member of NACHI since 2006. Curtis now leads AI automation initiatives through Nexation.ai, helping businesses eliminate busywork and refocus on what matters most\u2014client relationships, growth, and results.","image":{"@type":"ImageObject","@id":"https:\/\/homeinspectionsovercoffee.com\/wp-content\/uploads\/2025\/06\/1630069397452.webp","url":"https:\/\/homeinspectionsovercoffee.com\/wp-content\/uploads\/2025\/06\/1630069397452.webp","height":96,"width":96}},"publisher":{"@type":"Person","name":"Curtis Kloc","image":{"@type":"ImageObject","@id":"https:\/\/homeinspectionsovercoffee.com\/wp-content\/uploads\/2024\/10\/site-logo.png","url":"https:\/\/homeinspectionsovercoffee.com\/wp-content\/uploads\/2024\/10\/site-logo.png","width":512,"height":512}},"image":{"@type":"ImageObject","@id":"https:\/\/homeinspectionsovercoffee.com\/wp-content\/uploads\/2025\/06\/week-19-home-inspection-franchise-journey.png","url":"https:\/\/homeinspectionsovercoffee.com\/wp-content\/uploads\/2025\/06\/week-19-home-inspection-franchise-journey.png","height":736,"width":1312},"url":"https:\/\/homeinspectionsovercoffee.com\/week-19-i-burped-a-little-after-ingesting-the-cost-and-the-business-grew\/","about":["Uncategorized"],"wordCount":597,"articleBody":"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tWeek 19 \u2013 I Burped a Little After Ingesting the Cost (and the Business Grew)This week I leveled up\u2014big time:I finally knocked out training for mold testing, radon testing, air quality monitoring, and lead paint screening. These weren\u2019t just line items on my to-do list\u2014they\u2019re major additions to the services I offer. And they came with a price tag that made me wince a little\u2026 okay, a lot.Buying the equipment wasn\u2019t cheap. Air quality meters, mold cassettes, lead paint detection devices, CRM-compatible radon kits. It adds up fast. But I\u2019ve learned something critical: these aren\u2019t expenses\u2014they\u2019re revenue engines. And adding even one of these services to an inspection bumps the average ticket significantly.Why this investment matters now:I\u2019m starting to get more confident clients. Bigger homes. Higher-end Realtors. And with that comes higher expectations. People want a one-stop shop. They don\u2019t want to schedule multiple specialists. If I can handle it all\u2014professionally, properly, and with the right certifications\u2014I become more valuable *instantly*.More importantly, I can serve people better. No guessing. No shrugging. No \u201cyou\u2019ll need to call someone else.\u201d I can now say, \u201cI can handle that,\u201d and back it up with clean results and clear reporting.What surprised me about these services:They\u2019re not just technical add-ons\u2014they\u2019re emotional ones. Mold freaks people out. Radon confuses them. Lead makes buyers nervous. Air quality? That\u2019s suddenly personal. Being trained to speak calmly and clearly about all of it has made me feel more like a consultant, not just an inspector.Plus, when clients ask, \u201cCan you test for that?\u201d and I say yes\u2014it\u2019s not just about revenue. It\u2019s about confidence. Credibility. And control over the experience.The financial pill I had to swallow\u2014and why I\u2019m glad I did:Yes, this stuff cost real money. Thousands, all told. I hesitated more than once while filling out order forms. But I kept coming back to one question: What\u2019s the ROI on being the most capable inspector in my market?The answer? Long-term client retention, higher per-inspection averages, more referrals, and the ability to say yes more often. That\u2019s worth the up-front hit.The franchise support that made this easier:Curt didn\u2019t push these services. He laid them out, explained the pros and cons, and helped me figure out what made sense *for my market*. When I decided to move forward, he pointed me to trusted vendors, shared gear recommendations, and helped break down pricing strategies.Having a system behind the scenes means I\u2019m not making blind guesses. I\u2019m building on tested ground.Next step: market the new services (smartly)Now that I have the capability, it\u2019s time to educate. I\u2019ll be updating my website, adding one-pagers for Realtors, creating short social posts, and working these options into my inspection walk-throughs. Not hard selling\u2014just informing. That\u2019s the lane that works best for me.What I\u2019ll do again in the future (no hesitation):Invest in capability. If it makes me more helpful, more credible, and more valuable to the client? I\u2019ll find the money. Because nothing builds a business like saying, \u201cYes, I can handle that\u201d and actually meaning it.\u2192 Next up: Week 20: First Call from a Lawyer \u2014 What Happened, What I Did\u2190 Watch the brand build itself: Week 18: I Got a Referral from a Referral \u2014 That Felt AmazingCurious what it\u2019s like to build your own home inspection franchise from the ground up?\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t"},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Week 19 \u2013 I Burped a Little After Ingesting the Cost (and the Business Grew)","item":"https:\/\/homeinspectionsovercoffee.com\/week-19-i-burped-a-little-after-ingesting-the-cost-and-the-business-grew\/#breadcrumbitem"}]}]