[{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/homeinspectionsovercoffee.com\/week-28-three-types-of-realtors-and-how-i-learned-to-talk-to-all-of-them\/#BlogPosting","mainEntityOfPage":"https:\/\/homeinspectionsovercoffee.com\/week-28-three-types-of-realtors-and-how-i-learned-to-talk-to-all-of-them\/","headline":"Week 28 \u2013 Three Types of Realtors (and How I Learned to Talk to All of Them)","name":"Week 28 \u2013 Three Types of Realtors (and How I Learned to Talk to All of Them)","description":"Week 28 \u2013 Three Types of Realtors (and How I Learned to Talk to All of Them) The week I was asked to speak at a real estate office\u2014and realized this job is part psychology: This week I stood in front of a dozen Realtors to talk about inspections\u2014what we look for, how we report, and what we do differently at Inspections Over Coffee. It was a huge milestone moment, and an even bigger lesson in communication. Because these agents? They weren\u2019t all the same. Not even close. Realtor Type #1: \u201cThe Sky is Falling\u201d Everything is a deal-breaker. Minor moisture at the water heater? \u201cIt\u2019s about to explode.\u201d Slight dip in a sidewalk? \u201cTrip hazard lawsuit waiting to happen.\u201d These agents can get spooked easily, and worse, they can accidentally pass that anxiety to the buyer. With them, I\u2019ve learned to be calm and data-driven. I show the photos. I explain what we saw and didn\u2019t see. I talk about scale and solutions, not just symptoms. I\u2019m not dismissive\u2014but I don\u2019t fuel the fear, either. Because buyers need clarity, not chaos. Realtor Type #2: \u201cNo Big Deal\u201d These agents brush everything off. \u201cThat\u2019s normal.\u201d \u201cThey all do that.\u201d \u201cIt\u2019s fine.\u201d Sometimes they mean well\u2014trying to keep the deal alive\u2014but that can lead to unrealistic expectations about what should or shouldn\u2019t be addressed. With this group, I respectfully stand firm. I remind them (and the client) that small things can add up. I explain why we document certain issues\u2014not to alarm, but to empower. I stay calm and friendly, but I never understate risk just to keep the vibe chill. That\u2019s not what we\u2019re paid for. Realtor Type #3: \u201cRight Down the Middle\u201d These agents are gold. They understand the balance: advocate for the client, stay professional, keep perspective. They ask good questions. They listen to the answers. They prep their clients well. Honestly, they make my job a joy. But even here, I stay on script. I don\u2019t match their tone\u2014I match the standard. I stay objective. I assume the seller, the buyer, both Realtors, and a contractor are all in the room when I\u2019m speaking. Because they kind of are. The big lesson this week: We can\u2019t mimic personalities. We can\u2019t swing our tone based on who's most vocal. What we *can* do is speak clearly, fairly, and in a way that respects *everyone* involved\u2014including the house. That\u2019s been my mental model lately: \u201cBe the voice of the house.\u201d Describe what it\u2019s doing, what it\u2019s showing, and what it needs. No spin. No panic. Just truth, respectfully delivered. The franchise training that helped with this: Curt and the IOC team didn\u2019t just train me on systems and tools\u2014they trained me on tone. How to walk through a summary with empathy. How to frame findings in plain language. How to use consistency to build trust. And that training? It saved me from being yanked into emotional whiplash by every Realtor\u2019s reaction. What I\u2019ll do moving forward: Speak as if everyone\u2019s in the room. Keep my delivery calm, clear, and human. And never forget that behind every inspection is not just a system\u2014but a decision. I don\u2019t take that lightly, and I don\u2019t take sides. \u2192 Coming up next: Week 29: Dealing With Unexpected Cancellations and No-Shows \u2190 Catch how I hit my first revenue goal: Week 27: I Hit My Monthly Revenue Goal. Here\u2019s How. Learn more about launching your own home inspection franchise.","datePublished":"2025-07-10","dateModified":"2025-07-10","author":{"@type":"Person","@id":"https:\/\/homeinspectionsovercoffee.com\/author\/curtis\/#Person","name":"Kloc Curtis","url":"https:\/\/homeinspectionsovercoffee.com\/author\/curtis\/","identifier":6,"description":"Curtis Kloc is a U.S. Navy veteran and seasoned entrepreneur with over two decades of experience in business development, inspections, and technical systems. He has built and sold multiple six- and seven-figure home inspection and environmental services companies, including HERO Inspections & Environmental and Elite Analysis. Curtis is the founder of Inspections Over Coffee, a nationally expanding franchise known for its white-glove service, inspector training systems, and streamlined operational workflows.\r\n\r\nWith deep roots in nuclear engineering from his time as a Machinist Mate and Engineering Laboratory Technician aboard two U.S. Navy aircraft carriers, Curtis brings unmatched precision and discipline to every business he runs. He is certified and licensed in home inspection, mold assessment, asbestos inspection, and environmental testing, and is a member of NACHI since 2006. Curtis now leads AI automation initiatives through Nexation.ai, helping businesses eliminate busywork and refocus on what matters most\u2014client relationships, growth, and results.","image":{"@type":"ImageObject","@id":"https:\/\/homeinspectionsovercoffee.com\/wp-content\/uploads\/2025\/06\/1630069397452.webp","url":"https:\/\/homeinspectionsovercoffee.com\/wp-content\/uploads\/2025\/06\/1630069397452.webp","height":96,"width":96}},"publisher":{"@type":"Person","name":"Curtis Kloc","image":{"@type":"ImageObject","@id":"https:\/\/homeinspectionsovercoffee.com\/wp-content\/uploads\/2024\/10\/site-logo.png","url":"https:\/\/homeinspectionsovercoffee.com\/wp-content\/uploads\/2024\/10\/site-logo.png","width":512,"height":512}},"image":{"@type":"ImageObject","@id":"https:\/\/homeinspectionsovercoffee.com\/wp-content\/uploads\/2025\/07\/week-28-home-inspection-franchisee-journey.png","url":"https:\/\/homeinspectionsovercoffee.com\/wp-content\/uploads\/2025\/07\/week-28-home-inspection-franchisee-journey.png","height":736,"width":1312},"url":"https:\/\/homeinspectionsovercoffee.com\/week-28-three-types-of-realtors-and-how-i-learned-to-talk-to-all-of-them\/","about":["Uncategorized"],"wordCount":601,"articleBody":"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tWeek 28 \u2013 Three Types of Realtors (and How I Learned to Talk to All of Them)The week I was asked to speak at a real estate office\u2014and realized this job is part psychology:This week I stood in front of a dozen Realtors to talk about inspections\u2014what we look for, how we report, and what we do differently at Inspections Over Coffee. It was a huge milestone moment, and an even bigger lesson in communication. Because these agents? They weren\u2019t all the same. Not even close.Realtor Type #1: \u201cThe Sky is Falling\u201dEverything is a deal-breaker. Minor moisture at the water heater? \u201cIt\u2019s about to explode.\u201d Slight dip in a sidewalk? \u201cTrip hazard lawsuit waiting to happen.\u201d These agents can get spooked easily, and worse, they can accidentally pass that anxiety to the buyer.With them, I\u2019ve learned to be calm and data-driven. I show the photos. I explain what we saw and didn\u2019t see. I talk about scale and solutions, not just symptoms. I\u2019m not dismissive\u2014but I don\u2019t fuel the fear, either. Because buyers need clarity, not chaos.Realtor Type #2: \u201cNo Big Deal\u201dThese agents brush everything off. \u201cThat\u2019s normal.\u201d \u201cThey all do that.\u201d \u201cIt\u2019s fine.\u201d Sometimes they mean well\u2014trying to keep the deal alive\u2014but that can lead to unrealistic expectations about what should or shouldn\u2019t be addressed.With this group, I respectfully stand firm. I remind them (and the client) that small things can add up. I explain why we document certain issues\u2014not to alarm, but to empower. I stay calm and friendly, but I never understate risk just to keep the vibe chill. That\u2019s not what we\u2019re paid for.Realtor Type #3: \u201cRight Down the Middle\u201dThese agents are gold. They understand the balance: advocate for the client, stay professional, keep perspective. They ask good questions. They listen to the answers. They prep their clients well. Honestly, they make my job a joy.But even here, I stay on script. I don\u2019t match their tone\u2014I match the standard. I stay objective. I assume the seller, the buyer, both Realtors, and a contractor are all in the room when I\u2019m speaking. Because they kind of are.The big lesson this week:We can\u2019t mimic personalities. We can\u2019t swing our tone based on who's most vocal. What we *can* do is speak clearly, fairly, and in a way that respects *everyone* involved\u2014including the house. That\u2019s been my mental model lately: \u201cBe the voice of the house.\u201d Describe what it\u2019s doing, what it\u2019s showing, and what it needs. No spin. No panic. Just truth, respectfully delivered.The franchise training that helped with this:Curt and the IOC team didn\u2019t just train me on systems and tools\u2014they trained me on tone. How to walk through a summary with empathy. How to frame findings in plain language. How to use consistency to build trust. And that training? It saved me from being yanked into emotional whiplash by every Realtor\u2019s reaction.What I\u2019ll do moving forward:Speak as if everyone\u2019s in the room. Keep my delivery calm, clear, and human. And never forget that behind every inspection is not just a system\u2014but a decision. I don\u2019t take that lightly, and I don\u2019t take sides.\u2192 Coming up next: Week 29: Dealing With Unexpected Cancellations and No-Shows\u2190 Catch how I hit my first revenue goal: Week 27: I Hit My Monthly Revenue Goal. Here\u2019s How.Learn more about launching your own home inspection franchise.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t"},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Week 28 \u2013 Three Types of Realtors (and How I Learned to Talk to All of Them)","item":"https:\/\/homeinspectionsovercoffee.com\/week-28-three-types-of-realtors-and-how-i-learned-to-talk-to-all-of-them\/#breadcrumbitem"}]}]