Franchisee monitoring customer reviews and business reputation growth

Reputation and Review Building System

Build Trust. Get Chosen. Repeat.

Before a homeowner ever picks up the phone, they look you up. That’s why your franchise comes with a built-in reputation and review system that generates credibility from day one. This isn’t just a plug-in—it’s a fully integrated part of our Marketing Consultant Support strategy that helps you collect, respond to, and showcase reviews without chasing every client.

What’s Included in the System

FeatureFunction
Automated Review RequestsSent after every inspection via email/text
Review Funnel PagesBranded review pages guiding clients to Google, Facebook, etc.
Response TemplatesCustomizable replies for positive and negative reviews
Monitoring DashboardReal-time alerts and sentiment tracking
CRM + ISN IntegrationFully synced with your inspection workflow

How It Works

  1. Inspection completes and triggers a follow-up request
  2. Clients are routed to your preferred review platforms
  3. You’re alerted instantly to new feedback
  4. Positive reviews go public, negative ones go private
  5. Your ratings build trust—and more bookings

Why Reviews Matter

In this industry, five stars aren’t optional—they’re currency. A 4.2 vs. a 4.9 star average could mean dozens of missed jobs. This system helps you capture feedback quickly and present it powerfully, without relying on memory or manual follow-ups:contentReference[oaicite:1]{index=1}.

Who This Helps Most

  • New franchisees in crowded markets
  • Owners without time to chase reviews manually
  • Anyone who wants reviews to drive real results
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FAQs About Reputation Management

Is the review system included?

Yes. It’s part of your onboarding and marketing package—no extra cost.

Do I have to follow up manually?

No. It’s automated to trigger requests after each job.

Where do reviews go?

Google, Facebook, and top review platforms that matter for local SEO.

Can I customize responses?

Yes. We provide templates, but you can edit or personalize as you prefer.

How quickly can I expect reviews?

Most franchisees start collecting public reviews within the first few weeks of launch.